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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Alice Kinsey

Alice Kinsey

October 28, 2024

5  out of  5
rating by Alice Kinsey
"State Farm has been wonderful to have as my insurance company. I would recommend Diane Pierce’s office to everyone! The staff is always helpful, kind, patient and courteous"
We responded:
"Alice, we really appreciate you taking the time to let us know how we are doing. We strive to make your experience in dealing with insurance and financial services as pleasant, pain-free and easy as possible. Customers like you make our job enjoyable and easy. Thanks again for trusting us with your insurance needs."
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Shari Raymond

September 23, 2024

5  out of  5
rating by Shari Raymond
"I have been with state Farm since I started driving back in about 1978 or so in South Florida. When I moved up here to Williston, Florida I transferred everything to State Farm here with Diane Pierce. I've been with them ever since 1988. Great people in her office. Always there to help."
We responded:
"Wow, Shari! Thanks so much for being such a loyal customer. We appreciate you more than you can imagine.......since 1978, wow!!! That is awesome. Please know that we are always here for you and we are only a phone call, text, or email away! Thanks again for your 5 star rating of us!"
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Pamela Cochrane

September 16, 2024

5  out of  5
rating by Pamela Cochrane
"Diane has a great staff ,they are very helpful and nice"
We responded:
"Thank you so much, Pam, for your 5 star review. We really appreciate you taking the time to let us know how we are doing."
Profile photo of Angela Revels

Angela Revels

September 12, 2024

5  out of  5
rating by Angela Revels
"It's a great insurance company the staff is really helpful and nice and I been with them for four years and never had any problems and I would recommend them to anybody that needs insurance"
We responded:
"Ms. Revels, thank you for your kind review. We can't thank you enough for placing your trust in us and being willing to let others know about your experience with us. We really appreciate you!"
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Kristen Dickens

September 2, 2024

5  out of  5
rating by Kristen Dickens
"Staff is wonderful and friendly. Cindy was amazing.They go above and beyond to answer any questions asked."
We responded:
"We think Cindy is pretty great too, Kristen. Thank you for taking the time to let us know how we are doing. We will always strive to help you in any way that we can. We really appreciate you and thanks again for the 5 star review. "
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My Williams jackson

August 29, 2024

5  out of  5
rating by My Williams jackson
"I recommend this company for insurance they will get you the right insurance plans that fit your needs you will not be disappointed"
We responded:
"Wow......thank you for the great review. We really appreciate you and the confidence you have in us. We are always just a phone call, text or email away."
Profile photo of Brandi

Brandi

August 22, 2024

5  out of  5
rating by Brandi
"I’ve always had the best experience working with Diane and all of her staff. Everyone is always so friendly, helpful, and willing to help with any question I may have. 10/10!"
We responded:
"Brandi, thanks so much for your kind words. We really appreciate you and can't thank you enough for trusting us to serve you and your insurance and financial needs. "
Profile photo of Christine Lopez

Christine Lopez

August 12, 2024

5  out of  5
rating by Christine Lopez
"Professional and kind. Able to increase coverage and decrease premium. Have been with this office for close to 20 years. They are wonderful"
We responded:
"Thank you, Christine, for your kind words. We always look forward to ways we can save you money, provide better value and serve you where, when and how you'd like for us to serve you. "
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David Suro

August 4, 2024

5  out of  5
rating by David Suro
"Diane Pierce office in Chiefland FL is the best insurance office. Every time I call they quickly welcome me and always willing you help me and fine me the best rate."
We responded:
"David, we really appreciate you taking the time out of your day to let us know how we are doing. We are always just a phone call away and look forward to serving you any time you need us. Thanks again for your review."
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Victoria Darkow

July 26, 2024

5  out of  5
rating by Victoria Darkow
"Mrs. Cindy kleiboeker is very helpful and gave me a great experience getting insurance for my new vehicle. Thanks to statefarm In chiefland!! I highly recommend."
We responded:
"Thank you so much for your five-star review. We are thrilled to hear about your wonderful experience insuring your new vehicle with Cindy in our office. Your kind words and feedback mean a lot to us, and we are delighted that Cindy was able to provide you with exceptional service. Thank you for choosing us for your insurance needs. "
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Tammi Lewis

July 25, 2024

5  out of  5
rating by Tammi Lewis
"Diane has been my State Farm agent since I was 17 (I’m 47), there’s no one else I would trust more with my insurance needs. She and her team have always treated me like family. I don’t think you will find anyone more knowledgeable that has the patience to explain it in terms the average person can understand!"
We responded:
"Tammi, we are incredibly thankful for your trust in us for the past 30 plus years. You are truly like family to US - a wonderful and cherished friend AND customer. "
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David Figueroa

July 23, 2024

5  out of  5
rating by David Figueroa
"Excellent Customer Service and always willing to help."
We responded:
"Thanks so much, David, for taking the time to share you experience with us. We really appreciate your business, and we will always strive to give you the very best customer service and help possible."
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Betty Williams

April 11, 2024

5  out of  5
rating by Betty Williams
"This is the best place on earth to have my Auto insurance. They are very easy to work with and will do anything in their power to help."
We responded:
"Thank you, Ms. Betty, for the 5 STAR review!"
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Don Bell

March 8, 2024

5  out of  5
rating by Don Bell
"Great people to deal with. Very helpful for all my insurance needs."
We responded:
"Mr. Bell, you make our job easy. We really appreciate you and always want you to know that we are here to help you in any way we can. Thanks so much for placing your confidence in us. "
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Nadiya Tedder

February 3, 2024

5  out of  5
rating by Nadiya Tedder
"Everyone is always helpful an wonderful"
We responded:
"Nadiya......thanks so much for your 5 star review and kind words. We really appreciate YOU!"
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Leslie Partee

January 29, 2024

5  out of  5
rating by Leslie Partee
"the best insurance broker office in florida! customer service is second to none. Highly recommend."
We responded:
"Wow! Thanks so much for your 5 star review, Leslie. We sure appreciate you and we will always strive to give you the 5 star service you have come to know and deserve!!! "
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suellen florance

January 15, 2024

5  out of  5
rating by suellen florance
"Brody is your guy for insurance. He is so patient with all my questions, and he breaks down everything for me. Especially when I call in a panic because I don't understand something. I have been very happy with him and StateFarm insurance. You will not be disappointed."
We responded:
"We really appreciate you letting us know that Brody is your "go to" when you have questions or need a better understanding of things, Suellen. He does have a knack for making the complicated simple! Thanks for entrusting us with your insurance needs."
Profile photo of Kaylee Ecker Weatherford

Kaylee Ecker Weatherford

January 12, 2024

5  out of  5
rating by Kaylee Ecker Weatherford
"I had a wonderful experience at Diane Pierce State Farm. Brody is an amazing agent. He is hard working, prompt and task oriented. I had questions about different policy’s ranging from home&auto to life insurance. He is very knowledgeable and took his time explaining everything to me. I am very please with my experience and trust that all of my business is secure and in good hands. Thank you Brody"
We responded:
"Kaylee, we are so glad you shared that you had a wonderful experience working with Brody. He really is pretty great! It is so kind of you to let us know that you found him to be knowledgeable and helpful in your interactions with our office. We really appreciate you and the trust that you have placed in us to take care of you and your insurance and financial needs."
Profile photo of Logan-Paul Cutts

Logan-Paul Cutts

January 9, 2024

5  out of  5
rating by Logan-Paul Cutts
"Brody Pierce has always taken care of my wife and I. It truly feels like a he is our “good neighbor”, as their slogan says. State Farm should appreciate his sincere customer service and his encompassing knowledge of the industry. 5 stars do not suffice."
We responded:
"Logan, Brody really does exemplify what it means to be a "good neighbor" in all his interactions with our clients, his friends and family. Thank you for taking the time to tell us about your 5 star + experiences with Brody. We are so thankful to have him on our team! "
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Sarah Maynard

December 29, 2023

5  out of  5
rating by Sarah Maynard
"I’ve been with this agency since I was 16 and got my drivers license. I’m in my thirties now and have even moved to a different county and I still use this agency. They all go above and beyond to help you when you need them."
We responded:
"Sarah, we are so happy to have you insured since you first got your driver's license. We can't thank you enough for the trust you place in us here at Diane D Pierce Insurance Agency and our ability to take care of you and your insurance and financial needs. Just know that no matter where you move in the State we would be happy to continue to be the one you turned to for all your insurance and financial needs. "
Profile photo of Elizabeth Roberts

Elizabeth Roberts

December 29, 2023

5  out of  5
rating by Elizabeth Roberts
"State Farm helped me get the best quote possible"
We responded:
"We are so happy to hear we were able to help you, Ms. Roberts. Thanks so much for entrusting us with your business. "
Profile photo of Cassie Turner

Cassie Turner

December 28, 2023

5  out of  5
rating by Cassie Turner
"The staff is extremely knowledgeable and kind. Any and all questions are always answered immediately. I highly recommend using Diane Pierce’s office."
We responded:
"We can't thank you enough for being willing to recommend us to friends and family, Cassie! We really appreciate you letting us know that we have been helpful to you in responding to your questions and insurance needs. "
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Cas-ee Lou

December 23, 2023

5  out of  5
rating by Cas-ee Lou
"super friendly. everyone i have ever spoken to was so helpful and personable as well as knowledgeable. very appreciative of not being just a number"
We responded:
"We hope you never feel like "just a number". We value you and appreciate the trust you have placed in us to take care of you and your insurance needs. Thanks so much for your kind review."
Profile photo of Luke Tuccillo

Luke Tuccillo

December 22, 2023

4  out of  5
rating by Luke Tuccillo
"State Farm is a very reliable company and Diame Pierce and staff are extremely helpful and prompt. User-friendly website for multiple payment options."
We responded:
"Thanks, Luke, for letting us know you are pleased with our service and that you have found us to be extremely helpful and prompt. We also like hearing that you find our website to be user-friendly with options to make payments in many different ways. "
Profile photo of Harold McGill

Harold McGill

December 22, 2023

5  out of  5
rating by Harold McGill
"First accident was treated very kind and helpful gave names of repair facilities too"
We responded:
"Thank you for your 5 star review Mr. McGill. Please let us know if you should need us in any way regarding your first accident. We are here to help you and we really appreciate you. "